Welcome to Image In Threads. By accessing or using our website (https://imageinthreads.com ), you agree to the following Terms & Conditions.
1. Services
Image In Threads provides professional embroidery digitizing and vector artwork conversion services for customers worldwide. All files delivered are digital embroidery or vector files. We do not sell physical products.
2. Orders & Payments
>All prices are listed in USD.
>Payment must be made in full before work begins.
>We reserve the right to refuse or cancel any order at our discretion.
3. Delivery Policy
>Standard turnaround time is 4–12 hours unless otherwise specified.
>Delivery time may vary depending on design complexity.
>Files are delivered digitally via email or download link.
4. Revisions
>Minor revisions are provided free of charge.
>Major design changes may require additional fees.
>Revision requests must be made within 7 days of delivery.
5. Refund Policy
At IMAGE IN THREADS, we are committed to your complete satisfaction. That's why we offer revisions on every digitizing and vector artwork order—absolutely free. If you're not fully satisfied with the quality or colors of your delivered file, simply let us know within 2 days of receiving your order. We will carefully review your feedback and make the necessary revisions at no extra cost. If, after our revisions, you are still not satisfied, we offer a full money-back guarantee.
6. Contact Information
If you have any questions regarding these Terms & Conditions, please contact us:
Email: info@imageinthreads.com
Website: https://imageinthreads.com